Quality Objectives
- To increase sales volume by at least 5% every quarter (Mktg)
- To reduce No. of customer complaints by at least 5% every quarter (Mktg)
- To increase volume of production / servicing by at least 5% every quarter (Production / Servicing)
- To reduce product / service non conformities by at least 5% every quarter (Q.C)
- To reduce No. of breakdowns / accidents by at least 5% every quarter (Production / Servicing).
- To increase the level of satisfaction of existing customers by at least 5% every quarter (Mktg.)
- To improve timely delivery of the products/services by at least 5% every quarter. (Mktg.)